Whether you are building a new home or addition, remodeling or need a simple repair, you can depend on the Halco team of plumbing professionals. When you need a new water line run to the house, a new septic system, faucets, fixtures or a new water heater, we have the skilled people and the right equipment to get the job done as promised, even on evenings and weekends. Our team of Plumbing Technicians is fully trained, licensed, and N.A.T.E & NCI certified.

Frequently Asked Questions (FAQ)

It's hard to get a service person in my area to even respond to my calls, let alone accommodate my busy schedule.  Can Halco help me? 

Our team of fully trained technicians provides superior plumbing service to the entire Finger Lakes and Central New York regions with regular service hours seven days a week until 9pm and emergency service 24/7.  All calls are taken by a real person - never a machine.

I have Used Halco for my furnace, but didn't know about Plumbing Service.  What types of jobs can I have done?

  Halco Plumbing Services Include:

• Sewer and drain cleaning
• High pressure jetting of drain lines
• Well pump systems  
• Water conditioning and treatment
• Residential and commercial water heating
• Tankless water heaters
• Faucets and plumbing fixtures
• Garbage disposals
• Mobile home piping, fixtures and water heaters
• Thawing and repair of frozen pipes
• Heat tape and frost protection
• Leak location and repair
• Complete excavation service
• Halco Plumbing Discount Club membership

If you need work done immediately, Halco provides emergency service. We can serve you the same day, seven days a week for most services.  

What is the Plumbing Discount Club? 

The Plumbing membership entitles our customer to 2 free hours of non-emergency plumbing work per year. Every home has had minor plumbing challenges that do not warrant an emergency repair fee. That faucet that has been dripping or slow draining bathtub can be repaired under the 2 free hours of plumbing work on a non emergency basis. This is a tremendous value since most plumbing repairs are not an emergency.  And if that plumbing emergency does arise we provide guaranteed priority service for our Discount Club members 24 hours a day, 7 days a week, including Holidays. At Halco, you will never get an answering machine. See full list of Discount Club Benefits here

What is E-Z Pay?

Our most popular way to pay for the Halco Discount Club membership is with E-Z pay. This is a paperless, simple, and affordable way to pay for your membership. You authorize Halco to automatically deduct the monthly payment from your checking/savings account or from a credit/debit card. Your membership will automatically renew so there is no risk of expiration and loss of benefits. You choose the 1^st or the 15^th of the month for the deduction and we take care of everything else. Your membership will remain in effect until you simply send us written notification of a change or cancellation.  It's that easy! Call today to join up!

Frankly, I have been uncomfortable with some service people who have come to my home in the past.  What can I expect from a Halco technician?   

All of our Service Technicians submit to a strict background check, have been tested and proven drug-free, and are held to the highest possible standard of ethics.  The technician will arrive in a clearly marked vehicle and uniform, will quote a flat rate for the work you would like done, and will only proceed upon your approval.   Check out what your neighbors have to say about us here, or call to set up a visit today.  You won't be disappointed!