Regular service hours 7 days a week until 9pm and emergency 24 hour service-never talk to a machine.

Whether you have an oil, natural gas, or propane furnace or boiler, a heat pump, or A/C system, our team of highly certified technicians are here to ensure that you always have a knowledgeable and professional person working on your equipment. Our technicians are able diagnose and repair even the most complex systems quickly, saving you time and money. We are committed to customer service, and staff our office 7 days/week from 7am-9pm in addition to providing express and emergency service 24 hours/day.

Frequently Asked Questions:

It's hard to get a service person in my area to even respond to my calls, let alone accommodate my busy schedule.  Can Halco help me? 

Our team of fully trained technicians provides superior heating and cooling service to the entire Finger Lakes and Central New York regions with regular service hours seven days a week until 9pm and emergency service 24/7. All calls are taken by a real person - never a machine.

I have Used Halco for my clogged drains, but didn't know about Residential HVAC Service.  What types of jobs can I have done?

Halco HVAC Services Include:

• Emergency response and repair of all systems for "no heat" or "no cooling" condition
• Diagnosis and repair of all makes of furnaces, boilers, heat pumps, and air conditioning systems
• Tune-ups, cleaning, and complete safety checks
• Heat exchanger inspection
• Combustion analysis and carbon monoxide testing
• Annual maintenance
• Complete air conditioning service and repair
• EPA licensed refrigerant handling
• Thermostat or equipment upgrades
• Indoor air quality improvements such as HEPA filtration or humidification
• Duct Cleaning

If you need work done immediately, Halco provides emergency service. We can serve you the same day, seven days a week for most services.

What is the Discount Club?

The Heating membership entitles our customer to an annual maintenance visit. Each spring or summer a Halco technician will perform our Precision Tune up, Cleaning and Safety Check on your system. Discount Club membership also includes:

• A reduced trip charge for emergency service and 15% discount on necessary repairs
• Priority customer status-during high demand times of the year we prioritize our schedule by membership status.

Our Discount Club members will receive guaranteed same day emergency service 24 hours a day, 7 days a week, including Holidays.  At Halco, you will never get an answering machine. See full list of Discount Club Benefits here

What is E-Z Pay?

Our most popular way to pay for the Halco Discount Club membership is with E-Z pay. This is a paperless, simple, and affordable way to pay for your membership. You authorize Halco to automatically deduct the monthly payment from your checking/savings account or from a credit/debit card. Your membership will automatically renew so there is no risk of expiration and loss of benefits. You choose the 1^st or the 15^th of the month for the deduction and we take care of everything else. Your membership will remain in effect until you simply send us written notification of a change or cancellation.  It's that easy! Call today to join up!

Frankly, I have been uncomfortable with some service people who have come to my home in the past.  What can I expect from a Halco technician?

All of our Service Technicians submit to a strict background check, have been tested and proven drug-free, and are held to the highest possible standard of ethics.  The technician will arrive in a clearly marked vehicle and uniform, will quote a flat rate for the work you would like done, and will only proceed upon your approval.   Check out what your neighbors have to say about us here, or call to set up a visit today.  You won't be disappointed!